11 general skills or competencies (Job family competencies) for Organizational Development Manager
Skill definition-Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.
Level 1 Behaviors
(General Familiarity)
Explains the importance of diversity and inclusion in fostering an open work environment.
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Level 2 Behaviors
(Light Experience)
Collects data to support the development of strategies for diversity and inclusion initiatives.
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Level 3 Behaviors
(Moderate Experience)
Participates in developing policies and regulations to increase workforce diversity and inclusion.
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Level 4 Behaviors
(Extensive Experience)
Manages training and engagement programs to meet inclusion and diversity goals.
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Level 5 Behaviors
(Mastery)
Designs diversity and inclusion strategies to establish a sense of belonging in the workplace.
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Skill definition-Managing and measuring the involvement and enthusiasm of employees in their work and workplace to guarantee the attainment of organizational success.
Level 1 Behaviors
(General Familiarity)
Describes the key concepts, elements, and principles of employee engagement.
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Level 2 Behaviors
(Light Experience)
Supports employee engagement efforts to ensure employee development and retention.
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Level 3 Behaviors
(Moderate Experience)
Partners with teams to ensure effective messaging for employee engagement initiatives and programs.
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Level 4 Behaviors
(Extensive Experience)
Manages the performance of our employees to ensure high levels of efficiency and engagement.
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Level 5 Behaviors
(Mastery)
Establishes rapport with employees to increase staff engagement and commitment to organizational initiatives.
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11 soft skills or competencies (core competencies) for Organizational Development Manager
Skill definition-Demonstrating thorough knowledge of the industry's value chain, business, issues, trends, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Explains the industry's essential products and services.
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Level 2 Behaviors
(Light Experience)
Gathers market and customer needs to provide input for product and service solutions.
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Level 3 Behaviors
(Moderate Experience)
Implements and troubleshoots the industry-specific technical tools and systems.
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Level 4 Behaviors
(Extensive Experience)
Monitors the industry regulatory trends and changes to ensure compliance.
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Level 5 Behaviors
(Mastery)
Leads the research and discussion on industry-specific issues and challenges.
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Skill definition-Ability to design a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Level 1 Behaviors
(General Familiarity)
Explains the basic role of the facilitator.
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Level 2 Behaviors
(Light Experience)
Participates in the identification and selection of the most qualified candidates for the group.
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Level 3 Behaviors
(Moderate Experience)
Redirects a group's efforts when the group is getting bogged down.
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Level 4 Behaviors
(Extensive Experience)
Encourages group members to take ownership of the process and the outcomes.
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Level 5 Behaviors
(Mastery)
Deals effectively with ambiguity, resistance, and resignation in a group setting.
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Summary of Organizational Development Manager skills and competencies
There are 0 hard skills for Organizational Development Manager.
11 general skills for Organizational Development Manager, Diversity and Inclusion, Employee Engagement, Leadership Development, etc.
11 soft skills for Organizational Development Manager, Industry Knowledge, Facilitation, Planning and Organizing, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Organizational Development Manager, he or she needs to be proficient in Industry Knowledge, be an expert in Facilitation, and be skilled in Planning and Organizing.